Shipping policy

At maxmart01, we work hard to make sure your furniture arrives safely, securely, and on time.

Order Processing

Orders are typically processed within [3–4 business days] after payment is confirmed. Custom-made, personalized, or made-to-order furniture may require additional processing time.

Delivery Times

Most orders are delivered within [7–10 business days], depending on your location, product availability, and delivery method. Estimated delivery dates will be provided once your order is ready to ship.

Delivery Service

Furniture may be delivered directly to your home by our delivery team or by a trusted shipping partner. Depending on the item and delivery service selected, customers may receive curbside, room-of-choice, or other delivery options.

Shipping & Delivery Fees

Delivery charges are calculated based on the item, delivery location, order size, and selected service. Any applicable delivery fees will be displayed before you complete your purchase.

Delivery Inspection

Please inspect your item carefully upon delivery. If your order arrives damaged, defective, or incorrect, please notify us within [24–48 hours] and provide photos of the item and packaging.

Delays

While we do our best to meet estimated delivery dates, delays may occasionally occur due to weather, carrier issues, supply shortages, or other circumstances beyond our control. We will notify you of significant delays whenever possible.

Address Changes

Please contact us as soon as possible if you need to change your delivery address. Address changes after an order has shipped may result in additional fees or delays.

Missed Deliveries

If you are unavailable during a scheduled delivery, additional delivery or rescheduling fees may apply. Please make sure someone is available to receive your furniture at the scheduled time.